Everything You Need to Know About Shopping Barber Supplies at Magnus
Whether you're a barber stocking your station or a shop owner ordering in bulk, this FAQ covers ordering, shipping, returns, and product questions for Magnus Barber Supply. Can't find your answer? Contact us at info@magnussupply.com.
Products & Ordering
What barber supplies does Magnus Barber Supply carry?
Magnus Barber Supply carries professional clippers, trimmers, foil shavers, clipper and trimmer blades, shears, straight razors and razor blades, beard care and hair styling products, disinfectants, capes, apparel, and everyday barbershop accessories from trusted brands like Wahl, Andis, BaBylissPRO, StyleCraft, JRL, Gamma+, and Nishman.
Are Magnus Barber Supply products professional-grade?
Yes. Every clipper, trimmer, and shaver in the catalog is sourced from established professional barbering brands and is built for daily use in a working barbershop, not consumer-grade home kits.
Do I need to be a licensed barber to order from Magnus Supply?
No. While the store is built for working barbers and shop owners, anyone looking for professional-grade clippers, trimmers, or grooming tools can shop the full catalog.
Can I buy replacement blades and parts for my clippers or trimmers?
Yes. Magnus stocks replacement clipper blades, trimmer blades, foils and cutters, and other parts for major brands, so you can keep your existing tools running instead of replacing the whole machine.
Do you sell barber supplies in bulk for shops or teams?
Magnus works with individual barbers as well as shops outfitting multiple stations. For larger or recurring orders, email info@magnussupply.com with the products and quantities you need.
How do I know if an item is in stock?
Product pages show real-time availability. If an item is sold out, the product page will display a "Sold Out" status; some items may offer a restock notification option.
Can I get product recommendations before I buy?
Yes. Email info@magnussupply.com with your budget, hair-cutting style, or the tool you're replacing, and the team can point you to the right clipper, trimmer, or blade.
Shipping
Does Magnus Barber Supply offer free shipping?
Yes. Orders of $100 or more (before applicable taxes) qualify for free shipping within the shipping zones offered at checkout.
How long does it take to process and ship my order?
Orders are processed within 1–2 business days after payment is confirmed. Orders placed after 2:00 PM EST begin processing the next business day. Processing time is separate from carrier transit time, which varies by shipping method and destination.
Does Magnus Barber Supply ship internationally?
Yes, Magnus ships to available domestic and international destinations. International customers are responsible for any customs duties, import taxes, and brokerage fees charged by their country. Electronic tools ship with a US plug unless the product page states otherwise.
How do I track my order?
You'll receive a shipping confirmation email with tracking information once your order ships from the warehouse.
What happens if my package is marked "delivered" but I can't find it?
Contact the carrier directly to file a trace, since Magnus Barber Supply is not able to issue refunds or replacements once a carrier confirms delivery to the address provided at checkout.
Returns, Exchanges & Warranty
What is Magnus Barber Supply's return policy?
Eligible items can be returned within 15 calendar days of delivery. To start a return, email info@magnussupply.com with your order number and the reason for the return before shipping anything back.
Can I return an opened clipper, trimmer, blade, or grooming product?
Opened or used clippers, trimmers, shavers, blades, shears, and opened liquids or consumables are final sale for hygiene and safety reasons, unless the item arrived damaged, defective, or incorrect. Full details are on the Shipping & Returns page.
What do I do if my order arrives damaged or defective?
Email info@magnussupply.com within 3 calendar days of delivery with your order number, photos of the item and packaging, and a description of the issue.
Are Magnus Barber Supply products covered by a warranty?
Most tools carry a manufacturer's warranty rather than a store warranty. Warranty terms, coverage, and claims are handled according to the manufacturer's policy stated on the product page.
Does Magnus Barber Supply charge a restocking fee on returns?
Approved returns not received in original, new condition are subject to a 20% restocking fee, and returns missing original packaging, guards, or accessories may incur an additional deduction. See the full Shipping & Returns policy for details.
Can I exchange an item for a different size, color, or model?
Direct exchanges aren't guaranteed on every item. Approved exchanges may be processed as a replacement shipment, store credit, or a new purchase, depending on availability.
Account & Support
How do I contact Magnus Barber Supply customer service?
Email info@magnussupply.com or use the Contact Us page. Magnus Barber Supply is based in Orlando, FL.
Can I change or cancel my order after placing it?
Because orders begin processing quickly, changes and cancellations aren't guaranteed once submitted. Contact info@magnussupply.com as soon as possible — orders that have already been packed or shipped can no longer be changed.
Does Magnus Barber Supply have a loyalty program or exclusive deals?
Signing up for the Magnus email list gets you early access to new product drops, VIP promotions, and grooming tips.
Where is Magnus Barber Supply located?
Magnus Barber Supply is based in Orlando, Florida, and ships to barbers nationwide as well as internationally.
Still Have Questions?
Reach the Magnus Barber Supply team at info@magnussupply.com or visit the Contact Us page. For full policy details, see Shipping, Returns & Refund Policy.